Wakala wa AI hujibu kila mgeni papo hapo. Unganisha duka lako au mfumo wa nyuma wa programu yako kupitia MCP, naye hujibu kwa kutumia taarifa halisi za oda, usafirishaji au kampeni zilizopatikana moja kwa moja. Swali linapohitaji mtu, hukabidhi mazungumzo yote kwenye programu ambayo timu yako hutumia tayari.
“The courier marked #1042 delivered but I never got it.”
An agent that reads your live orders, stock and fulfillments. No MCP setup, just install the app.
Sakinisha programu-jalizi, wajibu wanaotembelea tovuti kwa kutumia AI, kisha uendelee na mazungumzo kupitia Telegram inapohitajika msaada wa binadamu.
Mazungumzo mengi hayakufikii kamwe. Mazungumzo yanapokufikia, wakala huhamisha mazungumzo yote, rekodi ya mteja na hatua ambazo tayari ilijaribu hadi kwenye programu anayotumia mshiriki huyo wa timu. Changanya na ulinganishe kulingana na mtu.
Elekeza tiketi kwenye chaneli yoyote ya Slack. Usaidizi huwa mazungumzo ya kundi ambayo timu nzima inaweza kuona, kujiunga nayo na kuyatatua.
Dashibodi kamili ya wavuti yenye tiketi, takwimu, mafunzo ya AI na usimamizi wa timu. Hakuna haja kabisa ya kutumia programu ya ujumbe.
Tiketi zinaingia kwenye kikasha chako cha Messenger. Wajibu wanaotembelea tovuti kupitia programu ileile unayotumia kupiga gumzo na marafiki.
Tiketi zinaingia kwenye chaneli yako. Jibu kupitia simu, kompyuta au Telegram ya wavuti. Kikasha chako kinafuatana nawe popote uendapo.
Paste one line of code, install the WordPress plugin, or add the Shopify app. Works on any site, app, or Chrome extension.
<script src="chatgram.js">
Point the agent at your store or your app's own database. It reads orders, shipments, subscriptions, campaigns and accounts at the moment it is asked, so answers are real, not guessed.
MCP · Shopify · Woo · your API
The agent resolves what it can on the spot, in any language, around the clock. Refunds, edge cases and anything it is unsure of get handed to a human with the full thread attached.
Connect your ecommerce store or your software backend over MCP and the agent queries it mid conversation. Every answer carries the real order number, the real status, the real account, pulled the second it is asked.
MCP gives the agent live, read-time access to orders, shipments, subscriptions, campaigns and accounts. No nightly sync to go stale.
Look up an order, check a campaign, pull an invoice, draft the refund. You decide which actions it may take on its own and which need a human.
Low confidence, an angry customer, or anything you flagged as human-only, and it escalates immediately with the full thread and what it already tried.
Point it at your docs and catalog, turn on auto replies, and it keeps tuning on how your own agents actually answer, in 180+ languages.
Mazungumzo halisi kwenye tovuti halisi: mgeni anauliza kuhusu akaunti yake, wakala anajibu kwa kutumia data ya moja kwa moja na kupendekeza maswali yanayofuata. Mgeni akiomba kuzungumza na mtu, wakala anamwunganisha na kumjulisha.
Hakuna menyu ya kuchagua wala “bonyeza 1 kwa masuala ya malipo”. Mgeni anaandika tu.
Taarifa hutolewa moja kwa moja kwenye bidhaa, si kwenye jibu la jumla la Maswali Yanayoulizwa Mara kwa Mara.
Hufanya mazungumzo yaendelee badala ya kusubiri uulizwe.
Humjulisha mshiriki wa timu, humfahamisha mgeni na kumkabidhi mazungumzo yote.
Boti iliyopangiwa majibu hurudia Maswali Yanayoulizwa Mara kwa Mara. Wakala hufungua rekodi. Hivi ndivyo mazungumzo yaleyale yanavyoonekana kwenye duka la mtandaoni na ndani ya bidhaa ya programu.
orders.lookup kwa barua pepe fulfillment.trackcampaigns.get billing.statusorders.lookup inventory.check returns.createinvoices.list → duplicate found → escalateChatgram exposes its own MCP server, so your favourite AI app becomes a full Chatgram dashboard. Open Claude and ask for every open ticket, read the thread, and send the reply without ever opening our panel.
Kila mwanatimu huchagua njia yake: Slack, Messenger, Telegram, kichupo cha Live Chat kwenye kivinjari, au programu yake ya AI kupitia MCP. Jibu linalotumwa kupitia njia yoyote huonekana mara moja kwenye njia nyingine zote na kwenye gumzo la mteja, pamoja na kila kitu ambacho AI tayari imeshughulikia. Hakuna haja ya kusawazisha, kwa sababu vyote viko kwenye kikasha kimoja.
Muunganisho wangu wa API unarudisha hitilafu ya 403 baada ya kusasisha…
WAZI · UMEPEWA WEWE¿Hacen envíos a México? → limetafsiriwa kwa ajili yako
IMEJIBIWA NA AI · ES → ENAsante, hilo limerekebisha tatizo! Nashukuru kwa jibu la haraka.
IMEFUNGWA · NA RANingependa kuzungumza na mtu
INASUBIRI · IMEKABIDHIWA NA AI¿Hacen envíos a México?
IMEJIBIWA NA AI · ESAgizo #1042 liko wapi?
IMEFUNGWA · NA AINo seat fees. No AI upsell. Every plan, including free, ships with the whole toolkit.
MCP lets it read orders, accounts and campaigns live, take the actions you allow, and answer in your tone in any language, around the clock.
Full history, read receipts, view counts, response times, and one click statuses. Nothing gets lost in a noisy inbox again.
Add your whole team and every brand you run. Agencies manage all their clients from one account, one master dashboard.
When the agent escalates, or you route to tech, sales or billing, the full thread, the records it pulled and what it already tried travel with it. Nobody repeats themselves.
Reply rates, response time distributions, and a friendly leaderboard that turns support into a game your team wants to win.
Replies reach customers by email in your colors, your logo, your signature. They answer the email, it lands back in your channel.
Wijeti yenyewe huonekana katika lugha zaidi ya 180, na unaweza kuweka wakala wa AI ajibu kwa lugha zozote utakazochagua. Mteja wako anaandika na kusoma Kijapani. Unaandika na kusoma Kiingereza. Hakuna anayewahi kuona lugha ya mwenzake, na hakuna anayehitaji kutumia zana tofauti ili kufanya mazungumzo yaendelee.
Wakala tayari amejibu, kwa hivyo simu yako hutetemeka tu pale ambapo wanakuhitaji. Soma ujumbe ulioelekezwa kwako kwenye skrini iliyofungwa, jibu kwa kugusa mara mbili tu, kisha endelea na mazoezi yako. Wakati huo huo, meneja wako anaona kila kitu kikiingia kwenye dashibodi ya kompyuta.
Zinatumwa kupitia Telegram, Slack au Messenger—programu ambazo simu yako tayari inaziamini. Hakuna programu mpya ya kusakinisha.
Tiketi nzima, historia ya mteja na mapendekezo ya AI viko moja kwa moja kwenye gumzo. Kugusa mara mbili tu kunatosha.
Uchanganuzi, mafunzo ya AI, violezo na usimamizi wa timu hubaki kwenye skrini kubwa, vikisawazishwa kikamilifu na kila simu.
Je, mnasafirisha bidhaa hadi Kanada? 🇨🇦
WAZI · SASA¿Hacen envíos a México?
AI IMEJIBUAsante, sasa imerekebishwa!
IMEFUNGWA💬 Tiketi mpya #1042 · “Je, mnasafirisha bidhaa hadi Kanada? 🇨🇦”
Ndiyo! Usafirishaji ni bila malipo kwa maagizo ya zaidi ya $80, na bidhaa hufika ndani ya siku 3 hadi 5 🚚
Chatgram is part of the brandID family, so two things your support team constantly switches apps for are already here.
Instagram and TikTok DMs land in the same Chatgram inbox as your website chats. Same agent, same AI, same history, one place to answer.
Weka kiungo cha kuweka nafasi kwenye jibu lolote bila kuacha tiketi. Mteja huchagua muda kulingana na upatikanaji wako halisi au wa mshiriki yeyote wa timu.
bookme.brandID.appSi jaribio wala punguzo. Kila mpango wa Chatgram unaolipiwa unajumuisha huduma ya kuweka nafasi ya bookMe bila kikomo na uotomatishaji wa DM za mitandao ya kijamii wa DMpro bila kikomo, bila gharama ya ziada.
Endesha tovuti tano ukiwa na timu ya watu sita, lakini bado kila kitu ni mazungumzo moja. Tiketi huwasili zikiwa na lebo za bidhaa, majibu huhusishwa na aliyezituma, na AI pia huonekana kwenye orodha ya matokeo, ikihesabiwa kama wakala mwingine yeyote.
“Do you ship to Canada, and how long does delivery take?”
“My scheduled DMs stopped sending after the update.”
¿Hacen envíos a México? · auto translated ES → EN
“Can I move my subscription to the annual plan?”
Every ticket carries its domain, so a six brand agency never mixes up whose customer is whose.
Who replied, how fast, on which brand. Full accountability without anyone filing a report.
Response times, resolution rates, and rankings update live. The AI competes too, and it is honest about it.
Thirty seconds on why support should live where your team already is. Perfect to share with a co-founder.
Widget install, channel setup, AI training, and the dashboard, end to end. No signup needed to watch.
Replace your old contact form with the same Chatgram widget. One snippet, and every submission is read, looked up against your backend, and often answered before anyone on your team opens it. Email, web, and chat, finally in one place.
Copy, paste, done. Works with or without the chat widget.
Every submission gets history, status, response time tracking, and an owner.
Colors, fields, and the success message are all yours to customize.
“Hi! Can I move my subscription to the annual plan?” · from contact form · [email protected]
Pick your platform and you are live in under a minute.
Maswali mengi yanahusu taarifa ambazo mfumo wako wa nyuma unaweza tayari kutoa, na wakala huyajibu ndani ya sekunde, wakati wowote wa mchana au usiku. Ni maswali machache tu yanayohitaji uamuzi wa binadamu hufikishwa kwa timu yako, yakiwa na rekodi husika tayari imefunguliwa.
Ongeza Chatgram kwenye tovuti, programu au kiendelezi chako kwa chini ya dakika moja, kisha iunganishe na mfumo wako wa nyuma. Bure daima kwa timu ndogo. Hakuna haja ya kadi ya benki, kununua nafasi za watumiaji au kujifunza kutumia dashibodi.