I-ejenti ye-AI iphendula zonke izivakashi ngesikhathi sangempela. Xhuma isitolo sakho noma i-backend yohlelo lwakho nge-MCP, bese iphendula ngolwazi lwangempela lwe-oda, ukuthunyelwa noma umkhankaso, ilubheka ngaleso sikhathi. Uma umbuzo udinga umuntu, idlulisela yonke ingxoxo kuhlelo ithimba lakho elivele lisebenzisa nsuku zonke.
“Inkampani yezokuthutha imake i-#1042 njengokulethiwe, kodwa angikayitholi.”
I-ejenti ehlola ama-oda akho abukhoma, isitoko nokuthunyelwa. Akudingeki ukusetha i-MCP—vele ufake uhlelo lokusebenza.
Faka i-plugin, uphendule izivakashi nge-AI bese uthatha ingxoxo ku-Telegram uma kudingeka umuntu.
Izingxoxo eziningi azifiki kuwe. Uma zifika, i-ejenti idlulisela yonke ingxoxo, imininingwane yekhasimende nalokho esivele ikuzamile, iye kuhlelo lokusebenza olusetshenziswa yilowo malungu eqembu. Hlanganisa izinketho ngokwezidingo zomuntu ngamunye.
Dlulisela amathikithi kunoma isiphi isiteshi se-Slack. Usekelo luba ingxoxo ebhalwe phansi engabonwa yilo lonke iqembu, elingangena kuyo futhi liyixazulule.
Ideshibhodi yewebhu egcwele enamathikithi, izibalo, ukuqeqeshwa kwe-AI nokuphathwa kweqembu. Awudingi nhlobo uhlelo lokuthumela imiyalezo.
Amathikithi afika ebhokisini lakho lokungenayo le-Messenger. Phendula izivakashi zewebhusayithi ngohlelo olufanayo olusebenzisa ukuxoxa nabangani.
Amathikithi afika esiteshini sakho. Phendula usebenzisa ifoni, ikhompuyutha noma iwebhu ye-Telegram. Ibhokisi lakho lokungenayo lihamba nawe nomaphi lapho uya khona.
Paste one line of code, install the WordPress plugin, or add the Shopify app. Works on any site, app, or Chrome extension.
<script src="chatgram.js">
Point the agent at your store or your app's own database. It reads orders, shipments, subscriptions, campaigns and accounts at the moment it is asked, so answers are real, not guessed.
MCP · Shopify · Woo · your API
The agent resolves what it can on the spot, in any language, around the clock. Refunds, edge cases and anything it is unsure of get handed to a human with the full thread attached.
Connect your ecommerce store or your software backend over MCP and the agent queries it mid conversation. Every answer carries the real order number, the real status, the real account, pulled the second it is asked.
MCP gives the agent live, read-time access to orders, shipments, subscriptions, campaigns and accounts. No nightly sync to go stale.
Look up an order, check a campaign, pull an invoice, draft the refund. You decide which actions it may take on its own and which need a human.
Low confidence, an angry customer, or anything you flagged as human-only, and it escalates immediately with the full thread and what it already tried.
Point it at your docs and catalog, turn on auto replies, and it keeps tuning on how your own agents actually answer, in 180+ languages.
A real conversation on a real site: the visitor asks about their account, the agent answers from live data, offers the next questions, and the moment the visitor asks for a person, it pulls one in and says so.
No menu tree, no “press 1 for billing”. The visitor just types.
Pulled from the product, not from a generic FAQ paragraph.
It keeps the thread moving instead of waiting to be prompted.
It brings in a teammate, tells the visitor, and passes the whole conversation across.
A scripted bot repeats your FAQ. An agent opens the record. Here is the same conversation on an ecommerce store and inside a software product.
orders.lookup by email fulfillment.trackcampaigns.get billing.statusorders.lookup inventory.check returns.createinvoices.list → kutholwe inkokhiso ephindwe kabili → dlulisela kochwephesheI-Chatgram iveza iseva yayo ye-MCP, ukuze uhlelo lwakho oluthandayo lwe-AI lube ideshibhodi ephelele ye-Chatgram. Vula i-Claude bese uyicela ibonise wonke amathikithi avuliwe, ifunde ingxoxo futhi ithumele impendulo ngaphandle kokuvula iphaneli yethu.
Uzakwethu ngamunye ukhetha indawo ayithandayo: Slack, Messenger, Telegram, ithebhu ye-Live Chat esipheqululini, noma uhlelo lwakhe lwe-AI olusebenzisa i-MCP. Impendulo ethunyelwa kunoma iyiphi yazo ivela kuzo zonke ezinye nasezingxoxweni zekhasimende ngokushesha, ihambisane nakho konke i-AI esesikuphendulile. Akukho okudinga ukuvumelaniswa, ngoba konke kusebhokisini lokungenayo elilodwa.
My API integration returns a 403 after the update…
OPEN · ASSIGNED TO YOU¿Hacen envíos a México? → translated for you
AI REPLIED · ES → ENThanks, that fixed it! Appreciate the fast reply.
CLOSED · BY RAI’d like to talk to someone
WAITING · HANDED BY AI¿Hacen envíos a México?
AI ANSWERED · ESWhere is order #1042?
CLOSED · BY AINo seat fees. No AI upsell. Every plan, including free, ships with the whole toolkit.
MCP lets it read orders, accounts and campaigns live, take the actions you allow, and answer in your tone in any language, around the clock.
Full history, read receipts, view counts, response times, and one click statuses. Nothing gets lost in a noisy inbox again.
Add your whole team and every brand you run. Agencies manage all their clients from one account, one master dashboard.
When the agent escalates, or you route to tech, sales or billing, the full thread, the records it pulled and what it already tried travel with it. Nobody repeats themselves.
Reply rates, response time distributions, and a friendly leaderboard that turns support into a game your team wants to win.
Replies reach customers by email in your colors, your logo, your signature. They answer the email, it lands back in your channel.
The widget itself renders in any of 180+ languages, and you can set the AI agent to answer in whichever ones you choose. Your customer writes Japanese and reads Japanese. You write English and read English. Neither of you ever sees the other's language, and nobody switches tools to make it work.
The agent has already answered, so your phone only buzzes for the ones that need you. Read the escalation from your lock screen, reply in two thumbs, and get back to your set. Meanwhile, your manager sees it all land in the desktop dashboard.
Delivered through Telegram, Slack, or Messenger, apps your phone already trusts. No new app to install.
The full ticket, customer history, and AI suggestions live right in the chat. Two thumbs is all it takes.
Analytics, AI training, templates, and team management stay on the big screen, perfectly in sync with every phone.
Ingabe niyathumela e-Canada? 🇨🇦
VULIWE · MANJE¿Hacen envíos a México?
KUPHENDULWE NGE-AINgiyabonga, sekulungile!
KUVALIWE💬 Ithikithi elisha #1042 · “Ingabe niyathumela e-Canada? 🇨🇦”
Yebo! Kumahhala uma uthenga ngaphezu kuka-$80, kufika ezinsukwini ezi-3 kuya kwezi-5 🚚
Chatgram is part of the brandID family, so two things your support team constantly switches apps for are already here.
Instagram and TikTok DMs land in the same Chatgram inbox as your website chats. Same agent, same AI, same history, one place to answer.
Drop a live booking link into any reply without leaving the ticket. The customer picks a slot against your real availability, or any teammate's.
bookme.brandID.appNot a trial and not a discount. Every paid Chatgram plan carries unlimited bookMe scheduling and unlimited DMpro social DM automation at no extra cost.
Run five websites with a team of six and it is still one conversation. Tickets arrive tagged by product, replies are attributed to whoever sent them, and the AI is on the leaderboard too, counted like any other agent.
“Do you ship to Canada, and how long does delivery take?”
“My scheduled DMs stopped sending after the update.”
¿Hacen envíos a México? · auto translated ES → EN
“Can I move my subscription to the annual plan?”
Every ticket carries its domain, so a six brand agency never mixes up whose customer is whose.
Who replied, how fast, on which brand. Full accountability without anyone filing a report.
Response times, resolution rates, and rankings update live. The AI competes too, and it is honest about it.
Imizuzwana engamashumi amathathu echaza ukuthi kungani ukwesekwa kufanele kube lapho iqembu lakho selivele likhona. Kulungele ukwabelana nomsunguli okanye naye.
Ukufaka iwijethi, ukusetha iziteshi, ukuqeqesha i-AI, kanye nedeshibhodi, kusukela ekuqaleni kuze kube sekugcineni. Akudingeki ubhalise ukuze ubuke.
Faka esikhundleni sefomu lakho elidala lokuxhumana ngewijethi efanayo ye-Chatgram. Faka amazwibela ekhodi kanye kuphela, bese konke okuthunyelwayo kuyafundwa, kuhlolwe kudatha yakho engemuva, futhi kuvame ukuphendulwa ngaphambi kokuba noma ubani eqenjini lakho akuvule. I-imeyili, iwebhu nengxoxo, ekugcineni konke kusendaweni eyodwa.
Kopisha, unamathisele, usuqedile. Isebenza noma ungenayo iwijethi yengxoxo.
Konke okuthunyelwayo kugcinwa nomlando, isimo, ukulandelela isikhathi sokuphendula nomnikazi.
Ungenza imibala, izinkambu nomlayezo wempumelelo kube ngendlela oyifunayo.
“Sawubona! Ngingakwazi yini ukushintshela ohlelweni lonyaka lokubhalisa?” · kuvela efomini lokuxhumana · [email protected]
Pick your platform and you are live in under a minute.
Most questions are a lookup your backend can already answer, and the agent closes those in seconds, day or night. What reaches a human is the small share that genuinely needs judgement, arriving with the record already open.
Add Chatgram to your site, app, or extension in under a minute, then point it at your backend. Free forever for small teams. No credit card, no seats to buy, no dashboard to learn.