Wakiil AI ah ayaa booqde kasta uga jawaaba isla markiiba. Ku xidh dukaankaaga ama dhabarka dambe ee abkaaga adigoo adeegsanaya MCP, wuxuuna jawaabaha ka soo helayaa xogta tooska ah ee dalabka, rarista ama ololaha. Marka su’aashu u baahan tahay qof, wuxuu wada sheekaysiga oo dhan ugu wareejiyaa abka ay kooxdaadu hore ugu shaqayso.
“Shirkadda gaarsiintu waxay sheegtay in #1042 la keenay, laakiin anigu ma helin.”
Wakiil arka dalabaadkaaga tooska ah, kaydka alaabta iyo gaarsiinta. Looma baahna dejinta MCP, kaliya rakib abka.
Rakib plugin-ka, AI ha uga jawaabto booqdayaasha, kadibna kala wareeg Telegram marka loo baahdo qof.
Wadahadallada intooda badan adiga kuma soo gaadhaan. Marka mid kuu yimaado, wakiilku wuxuu u gudbiyaa wada sheekaysiga oo dhan, xogta macmiilka iyo wixii uu hore u tijaabiyey abka uu qofka kooxdaadu isticmaalo. Qof walba si gaar ah ugu habbee.
Tigidhada u dir kanaal kasta oo Slack ah. Taageeradu waxay noqotaa mawduuc ay kooxdaadu wada arki karto, kaga qayb geli karto oo xallin karto.
Dashboard shabakadeed oo dhammaystiran leh tigidhada, falanqaynta, tababarka AI iyo maamulka kooxda. Looma baahna abka fariimaha.
Tigidhadu waxay ku soo dhacaan sanduuqa Messenger-kaaga. Booqdayaasha degelka uga jawaab isla abka aad kula sheekaysato saaxiibbadaa.
Tigidhadu waxay ku soo dhacaan kanaalkaaga. Ka jawaab telefoonkaaga, kombiyuutarkaaga ama Telegram-ka shabakadda. Sanduuqa farriimahaagu meel kasta ayuu kula socdaa.
Paste one line of code, install the WordPress plugin, or add the Shopify app. Works on any site, app, or Chrome extension.
<script src="chatgram.js">
Point the agent at your store or your app's own database. It reads orders, shipments, subscriptions, campaigns and accounts at the moment it is asked, so answers are real, not guessed.
MCP · Shopify · Woo · your API
The agent resolves what it can on the spot, in any language, around the clock. Refunds, edge cases and anything it is unsure of get handed to a human with the full thread attached.
Connect your ecommerce store or your software backend over MCP and the agent queries it mid conversation. Every answer carries the real order number, the real status, the real account, pulled the second it is asked.
MCP gives the agent live, read-time access to orders, shipments, subscriptions, campaigns and accounts. No nightly sync to go stale.
Look up an order, check a campaign, pull an invoice, draft the refund. You decide which actions it may take on its own and which need a human.
Low confidence, an angry customer, or anything you flagged as human-only, and it escalates immediately with the full thread and what it already tried.
Point it at your docs and catalog, turn on auto replies, and it keeps tuning on how your own agents actually answer, in 180+ languages.
A real conversation on a real site: the visitor asks about their account, the agent answers from live data, offers the next questions, and the moment the visitor asks for a person, it pulls one in and says so.
No menu tree, no “press 1 for billing”. The visitor just types.
Waxay xogta ka soo qaadataa badeecadda, ee kama soo qaadato FAQ guud.
Waxay wada sheekaysiga sii waddaa halkii ay sugi lahayd in wax la weydiiyo.
Waxay ku daraysaa xubin kooxda ka tirsan, booqdahana way ogeysiinaysaa, wada sheekaysiga oo dhanna way u gudbinaysaa.
Bot qoraal loo sii diyaariyey ayaa ku celceliya FAQ-gaaga. Wakiil ayaa diiwaanka furaya. Waa kan isla wada sheekaysiga oo ka dhacaya dukaan elektaroonig ah iyo badeecad software ah.
orders.lookup iimayl ahaan fulfillment.trackcampaigns.get billing.statusorders.lookup inventory.check returns.createinvoices.list → duplicate found → escalateChatgram exposes its own MCP server, so your favourite AI app becomes a full Chatgram dashboard. Open Claude and ask for every open ticket, read the thread, and send the reply without ever opening our panel.
Xubin kasta oo kooxda ka tirsan ayaa dooran kara meesha uu ka shaqaynayo: Slack, Messenger, Telegram, tab-ka Live Chat ee browser-ka, ama abka AI ee uu isagu isticmaalo ee MCP. Jawaab laga diro midkood waxay isla markiiba ka muuqanaysaa dhammaan meelaha kale iyo wada sheekaysiga macmiilka, iyadoo dhinac taal wax kasta oo AI-gu hore u maareeyay. Looma baahna in wax la waafajiyo, waayo dhammaantood waa hal sanduuq oo farriimaha laga maamulo.
My API integration returns a 403 after the update…
OPEN · ASSIGNED TO YOU¿Hacen envíos a México? → translated for you
AI REPLIED · ES → ENThanks, that fixed it! Appreciate the fast reply.
CLOSED · BY RAWaxaan jeclaan lahaa inaan qof la hadlo
SUGAYA · AI AYAA U GUDBISAY¿Hacen envíos a México?
AI AYAA KA JAWAABTAY · ESAaway dalabkaygii #1042?
XIRAN · AI AYAA XIRTAYNo seat fees. No AI upsell. Every plan, including free, ships with the whole toolkit.
MCP lets it read orders, accounts and campaigns live, take the actions you allow, and answer in your tone in any language, around the clock.
Full history, read receipts, view counts, response times, and one click statuses. Nothing gets lost in a noisy inbox again.
Add your whole team and every brand you run. Agencies manage all their clients from one account, one master dashboard.
When the agent escalates, or you route to tech, sales or billing, the full thread, the records it pulled and what it already tried travel with it. Nobody repeats themselves.
Reply rates, response time distributions, and a friendly leaderboard that turns support into a game your team wants to win.
Replies reach customers by email in your colors, your logo, your signature. They answer the email, it lands back in your channel.
The widget itself renders in any of 180+ languages, and you can set the AI agent to answer in whichever ones you choose. Your customer writes Japanese and reads Japanese. You write English and read English. Neither of you ever sees the other's language, and nobody switches tools to make it work.
Wakiilku mar hore ayuu ka jawaabay, sidaas darteed telefoonkaagu wuxuu kuu soo yeerayaa oo keliya marka arrin kuu baahan timaaddo. Ka akhri shaashadda qufulan farriinta loo soo gudbiyey, laba taabasho kaga jawaab, dabadeedna ku noqo jimicsigaaga. Dhanka kale, maamulahaagu wuxuu wax walba ka arkayaa dashboard-ka kombiyuutarka.
Waxaa laguugu soo diraa Telegram, Slack ama Messenger—barnaamijyada uu telefoonkaagu hore u yaqaan. Looma baahna inaad barnaamij cusub rakibto.
Tigidhka oo dhan, taariikhda macmiilka iyo talooyinka AI waxay si toos ah uga muuqdaan wada sheekaysiga. Laba taabasho oo keliya ayaa kugu filan.
Falanqaynta, tababarka AI, qaababka farriimaha iyo maaraynta kooxda waxay ku jiraan shaashadda weyn, iyagoo si buuxda ula jaanqaadaya telefoon kasta.
Do you ship to Canada? 🇨🇦
OPEN · NOW¿Hacen envíos a México?
AI REPLIEDThanks, that fixed it!
CLOSED💬 New ticket #1042 · “Do you ship to Canada? 🇨🇦”
Yes! Free over $80, arrives in 3 to 5 days 🚚
Chatgram is part of the brandID family, so two things your support team constantly switches apps for are already here.
Instagram and TikTok DMs land in the same Chatgram inbox as your website chats. Same agent, same AI, same history, one place to answer.
Jawaab kasta geli xiriir ballansasho oo toos ah adigoon tigidhka ka bixin. Macmiilku wuxuu dooranayaa waqti ku habboon helitaankaaga dhabta ah ama kan xubin kasta oo kooxdaada ka tirsan.
bookme.brandID.appMa aha tijaabo, mana aha qiimo-dhimis. Qorshe kasta oo Chatgram ah oo lacag leh waxaa ku jira ballansashada bookMe oo aan xad lahayn iyo otomaatigaynta DM-yada bulshada ee DMpro oo aan xad lahayn, iyada oo aan wax kharash dheeraad ah lahayn.
Haddii aad maamusho shan degel oo ay koox lix qof ahi ka shaqayso, haddana wada sheekaysigu waa mid keliya. Tigidhada waxaa lagu calaamadeeyaa badeecadda, jawaabahana waxaa loo nisbeeyaa qofkii diray, AI-guna sidoo kale wuxuu ka muuqdaa liiska waxqabadka, isagoo loo tirinayo sida wakiil kasta oo kale.
“Ma u soo dirtaan Kanada, intee ayayse qaadanaysaa keenistu?”
“DM-yadaydii jadwalaysnaa way istaageen diristooda cusboonaysiinta ka dib.”
¿Hacen envíos a México? · auto translated ES → EN
“Ma u beddeli karaa rukumashadayda qorshaha sannadlaha ah?”
Tigid kasta wuxuu xambaarsan yahay domain-kiisa, si hay’ad leh lix summadood aysan isugu qaldin macaamiisha ay u adeegto.
Yaa ka jawaabay, intee ayuu ku qaatay, summaddee ayuu u jawaabay. Isla xisaabtan buuxa iyada oo aan cidina warbixin diyaarin.
Waqtiyada jawaabta, heerarka xallinta iyo kala sarreyntu si toos ah ayay isu cusboonaysiiyaan. AI-guna wuu tartamayaa, waana arrintaas mid daacad looga yahay.
Thirty seconds on why support should live where your team already is. Perfect to share with a co-founder.
Widget install, channel setup, AI training, and the dashboard, end to end. No signup needed to watch.
Replace your old contact form with the same Chatgram widget. One snippet, and every submission is read, looked up against your backend, and often answered before anyone on your team opens it. Email, web, and chat, finally in one place.
Copy, paste, done. Works with or without the chat widget.
Every submission gets history, status, response time tracking, and an owner.
Colors, fields, and the success message are all yours to customize.
“Hi! Can I move my subscription to the annual plan?” · from contact form · [email protected]
Dooro madashaada, waxaadna ku hawlgelaysaa wax ka yar hal daqiiqo.
Most questions are a lookup your backend can already answer, and the agent closes those in seconds, day or night. What reaches a human is the small share that genuinely needs judgement, arriving with the record already open.
Add Chatgram to your site, app, or extension in under a minute, then point it at your backend. Free forever for small teams. No credit card, no seats to buy, no dashboard to learn.