Chatgram
Intercom Fin$0.99 / ib zaug daws teeb meemGorgias AI$1.00 / ib zaug daws teeb meemHelp Scout AI$0.75 / ib zaug daws teeb meemTidio LyroNtxiv $39Zendesk ib lub rooj zaum$55–115 / ib tus neeg ua haujlwm / hli→Chatgram AImuaj nrog · tsis tsub nqi ntxiv $0Intercom Fin$0.99 / ib zaug daws teeb meemGorgias AI$1.00 / ib zaug daws teeb meemHelp Scout AI$0.75 / ib zaug daws teeb meemTidio LyroNtxiv $39Zendesk ib lub rooj zaum$55–115 / ib tus neeg ua haujlwm / hli→Chatgram AImuaj nrog · tsis tsub nqi ntxiv $0
Rau Shopify · WooCommerce · thiab txhua lub vas sab · Muaj AI nrog

Kev pabcuam qhua tuaj noj mov nrog AI
tsis muaj
tus nqi ntxiv rau AI.

Txhua lub chaw pabcuam tsub nqi AI ob zaug — ib zaug rau ib lub rooj zaum, thiab ntxiv ib zaug raws li txhua zaug daws teeb meem. Chatgram tsis tsub li ntawd. Kev teb nrog AI thiab txhais lus muaj nyob hauv txhua txoj kev npaj them nqi. Tsis txwv tus neeg ua haujlwm, ib tus nqi ncaj ncees, pib ntawm $15 ib hlis.

Dawb · Siv tas mus li

Solo

Rau cov tswv lag luam uas tswj lawv lub khw lawv tus kheej. Yog khoom siv tiag, tsis yog tsuas muab saj xwb.

$0
/ hlitas mus li
Tsis tas siv daim npav · tsis tas sijhawm
1
Ve­v xaib
25
AI teb thiab txhais lus / hli
  • 1 tus neeg sawv cev
  • 100 qhov kev sib tham/hli
  • Telegram apps (iOS · Android · Mac · Windows · Web)
  • Dashboard hauv browser · Chrome extension
  • Shopify · WooCommerce
  • Muaj AI txhais lus nrog (ntau dua 30 hom lus)
Pib siv dawb→
Email · tsis tas siv credit card
$0
Tsis tas siv daim npav
Siv tas mus li
Tsis tas sijhawm
Txhua lub sijhawm
Ncua tseg
Starter

Studio

Rau cov npe lag luam me uas xav coj tag nrho pab pawg los siv yam tsis tau them nqi rau ib tus neeg zaum.

$15
/ hli them txhua xyoo$20 them txhua hli
Muaj txhua yam hauv qab no
1
Ve­v xaib
200
AI teb thiab txhais lus / hli
Xav ntxiv? Luag los kho kom haum
Cov vev xaib1
1610
AI teb thiab txhais lus / hli200
2001k2k
  • Tsis txwv tus neeg sawv cev
  • Email · chat · Telegram · widget hauv vev xaib
  • Telegram apps + dashboard hauv browser + Chrome extension
  • AI txhais ua ntau tshaj 30 hom lus
  • Shopify · WooCommerce
Xaiv Studio→
Sim 14 hnub · thim tau txhua lub sijhawm
1 lub lim tiam
Rov qab nyiaj tag nrho
2 lub hlis
Ncua daim phiaj xwm
Txhua lub sijhawm
Ncua tseg
Kev loj hlob

Scale

Rau pab pawg loj hlob uas tswj ntau lub khw thiab xav kom AI ua haujlwm tiag.

$39
/ hli them txhua xyoo$52 txhua hli
Muaj txhua yam hauv qab no
3
Cov vev xaib
1,000
AI teb thiab txhais lus / hli
Xav ntxiv? Luag los kho kom haum
Cov vev xaib3
3915
AI teb thiab txhais lus / hli1,000
1k3k5k
  • Tsis txwv tus neeg sawv cev
  • Kev qhia ntaub ntawv siab dua · SLA · nkag mus siv API
  • AI txhais ua ntau tshaj 30 hom lus
  • Kev pab txhawb tseem ceeb ntawm email
  • Txhua yam hauv Studio
Xaiv Scale→
Sim 14 hnub · thim tau txhua lub sijhawm
2 lub lim tiam
Rov qab nyiaj tag nrho
2 lub hlis
Ncua daim phiaj xwm
Txhua lub sijhawm
Ncua tseg
Pro

Studio+

Rau cov koom haum thiab pab pawg hom lag luam uas tswj ntau lub khw thiab muaj SLA nruj.

$119
/ hli them txhua xyoo$159 txhua hli
Muaj txhua yam hauv qab no
10
Cov vev xaib
3,000
AI teb thiab txhais lus / hli
Xav ntxiv? Luag los kho kom haum
Cov vev xaib10
103050
AI teb thiab txhais lus / hli3,000
3k9k15k
  • Tsis txwv tus neeg sawv cev
  • Kev qhia ntaub ntawv rau ntau hom lag luam
  • Widget hloov npe hom lag luam
  • AI txhais ua ntau tshaj 30 hom lus
  • Kev pab neeg siv khoom hauv Slack channel · qhia pib siv ncaj qha
Xaiv Studio+→
Sim 14 hnub · thim tau txhua lub sijhawm
3 lub lis piam
Rov qab nyiaj tag nrho
2 lub hlis
Ncua daim phiaj xwm
Txhua lub sijhawm
Ncua tseg
Xav tau ntxiv? · Txoj kev npaj tshwj xeeb

Lag luam loj.

Rau cov koom haum, pab pawg muaj ntau lub npe lag luam, thiab cov lag luam loj uas xav tau ntau dua li qhov xaiv tau. Peb kho cov vev xaib, qhov txwv siv AI, nqe lus cog lus, kev tshuaj xyuas kev ruaj ntseg, thiab kev pab hloov chaw kom yooj yim—raws li koj pab pawg ua haujlwm tiag tiag.

Ve­v xaib thiab AI tsis txwv
Tus saib xyuas kev vam meej tshwj xeeb
SSO · SCIM · ntaub ntawv teev kev tshuaj xyuas
SLA lav tias muaj kev pabcuam 99.9%
Xaiv qhov chaw khaws ntaub ntawv
Muaj kev pab hloov chaw nrog
Haum rau txheej txheem yuav khoom thiab MSA
Nqe raws qhov ntau thiab cog lus ntau xyoo
Tham nrog pab muag khoom →Teem sijhawm hu 30 feeb
§ 01 · Txhua txoj kev npaj

Txhua txoj kev npaj muaj cov khoom siv puv npo.

Tsis txwv kev siv cov yam ntxwv

Kev paub thiab cov ntawv teb qauv ntawm AI

Qhia AI kawm los ntawm koj lub vev xaib, cov khoom, thiab cov ticket daws tiav yav dhau los. AI tsim qauv lus teb txhua zaus, nrog qhab nia qhia kev ntseeg siab thiab qhov chaw siv los teb.

Tsis txwv tus neeg sawv cev

Ntxiv koj pab neeg tag nrho — tus nqi qub. Tsis muaj nqi ntxiv raws li tus neeg siv. Txhawb kom sib koom tes, tsis yog rau txim.

Ceeb toom tam sim rau txhua tus neeg teb

Thaum muaj ticket tshiab, txhua tus neeg teb yuav tau txais ntawv ceeb toom tam sim ntawm Telegram thiab dashboard. Teb tau ceev tshaj hauv pawg no.

Siv tau txhua qhov chaw uas koj pab neeg nyob

Telegram ntawm iOS · Android · Mac · Windows · Linux · Web. Dashboard puv npo hauv browser. Chrome extension. Cov ntaub ntawv qub, siv tau ntawm txhua qhov chaw.

AI txhais lus · 30+ yam lus

AI txhais cov lus xa tuaj thiab xa tawm tam sim ntawd. Koj cov neeg teb siv lawv hom lus, hos cov neeg siv nyeem lawv hom lus.

Shopify · WooCommerce

Muaj kev txuas ncaj qha rau ob lub platform. Cov ntaub ntawv xaj, keeb kwm neeg siv, thiab kev thim nyiaj — txhua yam nyob hauv ticket.

Daim ntawv qhia kev ua haujlwm ntawm cov neeg teb

Qhia kev ua haujlwm ntawm ib tus neeg teb thiab pab neeg. Lub sijhawm teb thawj zaug, sijhawm daws teeb meem, CSAT, thiab feem pua siv AI pab. Xa daim ntawv qhia txhua lub lim tiam cia li.

Spam thiab SLA

Kev tiv thaiv spam ua ntau txheej thiab teeb lub hom phiaj SLA rau txhua lub vev xaib, nrog kev xa mus rau qib siab zuj zus. Pab koj pab neeg kom muaj sijhawm so.

§ 02 · Sib piv

Rub tus slider. Saib seb txuag nyiaj npaum li cas.

Piv rau lwm cov hauv pawg no

Sim xam raws li koj qhov ntim tiag. Rub ob lub slider — cov kev sib tham nyob saum toj, cov lus teb AI nyob hauv qab — ces saib seb txhua lub helpdesk yuav sau nqi npaum li cas rau pab neeg kaum tus.

Koj qhov
kev siv tiag txhua hli.Feem coob ntawm cov neeg sib tw sau nqi raws li kev sib tham thiab kev daws teeb meem los ntawm AI. Chatgram tsis ua li ntawd.

Kev sib tham / hlis1,000
1001k3k5k10k
AI teb thiab txhais lus / hlis300
01k5k10k15k
IntercomAdvanced + Fin · 10 lub rooj
$587
$5873,161% siab dua peb
ZendeskSuite Pro · 10 tus neeg ua haujlwm
$700
$7003,789% siab dua peb
GorgiasPro tier · them raws daim ticket
$645
$6453,483% siab dua peb
Help ScoutPlus + AI Answers · 10 tus neeg siv
$475
$4752,539% siab dua peb
TidioGrowth + Lyro · txwv tus naj npawb rooj
$180
$180900% siab dua peb
ChatgramStudio plan · suav nrog txhua yam
$18
$18peb tus nqi tiag · xaiv qib cia li
Koj yuav txuag tau $569/hli yog hloov ntawm Intercom.
Tau tus nqi no→Teem sijhawm hu 30 feeb
§ 03 · Nta

Sab sib piv.

Tsis muaj nqi zais
Gorgias$50–300/moIntercom$29+/seatTidio$29–59/moChatgram$0–$119
Muaj AI teb thiab txhais lus$1.00 / ib zaug daws teeb meem$0.99 / ib zaug daws teeb meemNtxiv $39+Muaj nrog
Tsis txwv tus neeg sawv cevMuaj$29–139 / ib tus neeg sivMuaj txwv tus neeg sivMuaj
Txhawb WooCommerceTsis muaj (AI tsuas siv tau nrog Shopify)Muaj txwvMuajMuaj
Tsim los siv nrog TelegramTsis muajTsis muajTsis muajMuaj · ceeb toom ceev tshaj plaws hauv pawg no
Dashboard hauv browserMuajMuajMuajMuaj
Cob qhia AI siv cov ticket yav dhau losMuaj (them ntxiv)Muaj (them ntxiv)Muaj txwvMuaj · suav nrog lawm
Tus nqi tshaj txwv rau Black Friday$0.36–0.40 / ticket ntxiv$0.99 / kev daws teeb meem ntxiv los ntawm AIAI nres thaum txog qhov txwvTsis muaj nqi tshaj txwv · siv tus swb kom nce ntxiv
Tus nqi tiag · 10 tus neeg ua haujlwm, 1k ticket, 30% siv AI$645/mo$587/mo$180/mo$18/mo

Hloov ntawm lwm
lub helpdesk los? Peb yuav muab tus nqi sib npaug rau koj.

Xa koj daim ntawv cog lus tseem tshuav ntawm Gorgias, Intercom, Tidio, Zendesk, Help Scout lossis Re:amaze tuaj rau peb. Peb yuav suav tus nqi sib npaug rau koj — thiab muab peb lub hlis pub dawb ntxiv. Hloov cov ticket, cov neeg siv khoom thiab cov macro tau hauv ib nias.

Pib hloov→Teem sijhawm sib tham→
Hloov ntawm
Zendesk
$8,184txuag tau hauv 12 lub hlis · 10 tus neeg ua haujlwm · 1k ticket/hlis
Hloov ntawm
Gorgias
$7,524txuag tau hauv 12 lub hlis · qib Pro · 1k ticket/hlis
Hloov ntawm
Intercom
$6,828txuag tau 12 lub hlis · 10 tus neeg ua haujlwm · 1k daim ticket/hlis
Hloov ntawm
Help Scout
$5,484txuag tau 12 lub hlis · Plus + AI · 1k daim ticket/hlis
§ 04 · Cov lus nug

Tau nug thiab tau teb lawm.

Tsis muaj nqe lus me me zais cia
Tsis muaj. Txhua txoj kev npaj muaj quota txhua hli rau AI teb thiab txhais lus — Free muaj 25, Studio muaj 200, Scale muaj 1,000, Studio+ muaj 3,000. Siv tus swb ntawm ib daim npav los nce quota; tus nqi hloov tam sim ntawd. Thaum txog qhov txwv, AI yuav nres teb thiab txhais lus kom txog lub hlis tom ntej lossis thaum koj nce quota. Koj qhov kev pabcuam tsis nres — cov neeg ua haujlwm tseem teb ntawm tes, thiab daim ticket tshiab tseem tuaj ntxiv. Tsuas yog AI txoj kev pab thiaj nres xwb.
Muaj. Ntxiv 3 tus neeg ua haujlwm, ntxiv 30 tus los yeej tau — tus nqi qub. Kev them raws ib tus neeg siv ua rau kev sib koom tes raug nqi, thiab peb tsis xav kom kev sib koom tes raug nplua. Studio, Scale, thiab Studio+ puav leej muaj neeg ua haujlwm tsis txwv. Tsuas muaj kev txwv rau tag nrho cov vev xaib thiab qhov ntau ntawm AI cov lus teb thiab kev txhais lus xwb, uas koj tswj tau nrog tus swb.
When you connect Shopify or WooCommerce, Chatgram automatically ingests your product catalog, pages, and FAQ. You can also point it at any URL, upload PDFs, or — most powerfully — train it on your past resolved tickets. The result is an AI that sounds like your support team, not like a generic chatbot.
Translation is one of the things our AI does, and it’s included on every plan, even Free. A customer writes in Italian, your agent reads it in English, the customer reads the reply back in Italian. 30+ languages supported. Each translated message counts as one against your AI reply & Translation quota — typically a fraction of a cent at our scale.
Txhua daim qauv lus teb muaj qhab nia qhia qhov ntseeg tau thiab qhov chaw siv los teb. Yog qis dua qhov koj teeb tseg (qhov qub yog 90%), daim qauv tseem qhia rau koj pom tiam sis yuav tsis xa nws cia li. Rau cov ncauj lus rhiab — xws li nyiaj rov qab, kev thim nyiaj them, lossis kev tsis txaus siab — AI yuav tso tes thiab xa mus rau ib tug neeg ua haujlwm kiag, txawm nws ntseeg siab npaum li cas los xij.
Tau, txhua lub sijhawm. Thaum hloov mus rau txoj kev npaj siab dua, peb xam tus nqi raws li lub sijhawm seem. Thaum hloov mus qis dua, qhov hloov ntawd pib thaum lub voj voog them nqi tom ntej. Thim tau hauv qhov chaw teeb tsa, nias ib zaug xwb — tsis tas xa email, tsis muaj leej twg hu kom nyob, tsis muaj kev nyuaj. Koj cov ntaub ntawv yuav xa tawm ua CSV / JSON thaum koj tawm.
Muaj — lub sijhawm thov nyiaj rov qab nyob ntawm koj txoj kev npaj, tsis yog lub sijhawm them nqi. Studio: 1 lub lim tiam. Scale: 2 lub lim tiam. Studio+: 3 lub lim tiam. Siv tau txawm koj them txhua hli, txhua peb lub hlis, lossis txhua xyoo los xij. Yog Chatgram tsis haum koj, thov kom them tag nrho rov qab hauv lub sijhawm ntawd — tsis muaj lus nug, tsis muaj ntawv foos, tsis muaj leej twg hu kom nyob. Peb muab sijhawm tiv thaiv ntev dua rau cov kev npaj loj vim kev cog lus loj tsim nyog muaj sijhawm sim ntau dua. Lub pob thov nyiaj rov qab nyob hauv koj qhov chaw teeb tsa kev them nqi — nias ib zaug xwb, ua tiav.
Tau, rau cov kev npaj them txhua peb lub hlis thiab txhua xyoo. Lub sijhawm ncua nyob ntawm koj lub voj voog them nqi — cog lus ntev npaum li cas, ncua tau ntev npaum li ntawd. Txoj kev npaj them peb lub hlis ncua tau txog 1 hlis. Txoj kev npaj them txhua xyoo ncua tau txog 2 hlis. Txoj kev npaj them txhua hli tsis muaj kev ncua (koj thim tau thiab rov sau npe thaum twg los tau, tsis raug nplua). Thaum ncua, koj tsis them nyiaj, AI assistant nres, thiab daim ticket tuaj tshiab yuav khaws cia. Thaum rov pib dua, txhua qhov kev sib tham nyob twj ywm qhov qub — lub hauv paus kev paub tsis hloov, cov neeg ua haujlwm tseem txuas nrog, thiab keeb kwm tseem khaws cia. Nias ib zaug kom ncua, nias ib zaug kom rov pib.
Muaj peb lub voj voog them nqi, muaj peb qho laj thawj:

Txhua hli — hloov tau yooj yim tshaj, tsis muaj kev cog lus, them tus nqi puv.
Txhua peb lub hlis — txuag 15%, them ib zaug txhua 3 lub hlis. Yog koj xav tau luv nqi zoo tiamsis tsis xav cog lus ib xyoos, qhov no yog qhov haum tshaj. Feem coob ntawm cov lag luam uas tab tom loj hlob xaiv qhov no.
Txhua xyoo — txuag 25%, them ib zaug hauv ib xyoos. Tus nqi zoo tshaj, muaj ib daim nqi xwb, thiab haum yog koj txiav txim siab siv Chatgram ua koj lub chaw pabcuam ntev mus.

Koj hloov tau lub voj voog them nqi txhua lub sijhawm hauv qhov chaw teeb tsa kev them nqi. Yog tus neeg them txhua xyoo hloov mus them txhua hli thaum tseem tshuav sijhawm, peb tsuas them nyiaj rov qab rau cov hlis uas tsis tau siv xwb.
Ob qho tib si, thiab cov ntaub ntawv sib hloov raws sijhawm. Telegram muaj app tiag rau txhua lub platform — iOS, Android, macOS, Windows, Linux, thiab ib lub web client puv ntoob — ces cov neeg ua haujlwm teb tau nyob qhov twg los tau. Feem ntau cov haujlwm tswj hwm thiab cov haujlwm rau cov neeg siv khoom kuj ua haujlwm hauv Telegram lub browser uas muaj nrog thiab Chrome, kom siv tau thoob ntau lub platform yam tsis tas nruab ib yam hnyav. Dashboard hauv browser yog qhov chaw ua haujlwm, Telegram yog qhov chaw siv hauv xov tooj thiab thaum mus kev, hos Chrome extension cia koj teb hauv txhua lub tab. Tib daim ticket, tib qhov kev sib tham — xaiv qhov chaw uas koj twb siv lawm.
Tsis muaj nqi ntxiv uas koj tsis tau xav txog. Thaum txog quota AI teb thiab txhais lus, AI yuav nres yam meej meej — koj nce tau tus swb kom siv ntxiv rau lub hlis ntawd lossis cia cov neeg ua haujlwm teb ntawm tes. Peb tsis txo qhov ceev ntawm daim ticket, tsis nce tus nqi tshaj quota, thiab tsis them $0.36 rau txhua lo lus “ntxiv” li cov kev pabcuam qub ua. Tus nqi paub tseeb tseem ceeb tshaj plaws thaum muaj neeg siv coob tshaj.
Shopify Inbox pub dawb thiab zoo heev rau cov khw uas muaj tsawg dua 50 qhov kev sib tham hauv ib hlis. Thaum dhau qhov ntawd, nws tsis muaj ticket, inbox rau ntau tus neeg ua haujlwm, AI teb, kev tshaj qhia, SLA, lossis kev txuas email. Chatgram yog kauj ruam tom ntej — thiab Studio tus nqi $15/hlis yuav them rov qab nws tus kheej los ntawm sijhawm uas cov neeg ua haujlwm txuag tau hauv thawj lub lim tiam xwb.

Pib siv dawb.
Siv txuas ntxiv vim nws siv tau zoo yam tsis nyuaj.

Txuas Shopify lossis WooCommerce hauv qab ib feeb. Tau thawj daim qauv lus teb uas AI npaj hauv kaum feeb. Tsis tas muaj credit card, tsis muaj kev hu muag khoom, thiab tsis muaj lus cog tseg tias yuav hloov mus rau txoj kev npaj them nqi.

Pib siv dawb →Teem sijhawm ua qauv qhia 15 feeb
Tsis tas muaj credit cardNyiaj rov qab hauv 1–3 lub lim tiamNcua tau thaum xaiv them txhua peb hlis lossis ntev duaNcua tseg tau txhua lub sijhawmNpaj kom ua raws GDPR · SOC 2