Chatgram - Kev pab rau Slack

Teb cov neeg tuaj xyuas koj lub vev xaib ntawm Slack

Chatgram ntxiv kev sib tham nyob thiab daim foos tiv tauj rau koj lub vev xaib. Nrog Chatgram - Support app, txhua qhov kev sib tham tshiab yuav tshwm hauv Slack ua daim npav thov kev pab. Teb, txhais lus, thov kom AI sau ib tsab qauv teb, lossis kaw daim thov kev pab—txhua yam yam tsis tas tawm hauv Slack. Tus neeg tuaj xyuas yuav tau txais koj cov lus teb hauv koj lub vev xaib lossis ntawm email.

Add to Slack Saib cov kauj ruam nruab

Lub pob Ntxiv rau Slack yog pej xeem: tsis tas nkag mus hauv tus as khauj los nruab. Tom qab ntawd, koj txuas tus as khauj Chatgram pub dawb hauv Slack. Thaum nruab, koj pom zoo rau peb Txoj cai ntiag tug.

Kev npaj pub dawbTsis txwv tus neeg sawv cev180+ hom lusTshem tawm tau txhua lub sijhawm

Daim thov kev pab tshiab thaum nws tuaj txog hauv Slack

Yuav nruab li cas

Npaj siv tau hauv peb kauj ruam

Koj yuav tsum muaj kev tso cai nruab apps hauv koj qhov chaw ua haujlwm Slack. Lwm yam dawb tas nrho thiab siv sijhawm kwv yees li ob feeb xwb.

KAUJ RUAM 1

Ntxiv lub app rau Slack

  1. Nyem Ntxiv rau Slack ntawm nplooj ntawv no.
  2. Xaiv koj qhov chaw ua haujlwm nyob rau ces kaum sab xis saum toj ntawm nplooj Slack.
  3. Tshawb xyuas cov kev tso cai thiab nyem Tso cai.
  4. Koj yuav pom “Chatgram ntsia tiav lawm!” Rov qab mus rau Slack.
KAUJ RUAM 2

Txuas koj tus as khauj Chatgram

  1. Hauv Slack, qhib Apps → Chatgram - Support ntawm sab laug thiab qhib lub tab Tsev.
  2. Tseem tsis tau muaj as khauj? Tsim ib tug as khauj Chatgram dawb nrog koj email. Peb yuav xa ib qhov txuas nkag mus rau koj; tsis tas siv lo lus zais.
  3. Rov qab rau hauv lub tab Tsev, nyem Txuas nrog email, ntaus tib email ntawd thiab sau tus lej 6 tus lej uas peb xa tuaj rau koj.
KAUJ RUAM 3

Ntxiv Chatgram rau koj lub vev xaib

  1. Hauv Chatgram dashboard, ntxiv koj lub vev xaib thiab theej cov lej teeb tsa, lossis siv peb lub Shopify app lossis WordPress plugin.
  2. Tam sim no, cov lus sib tham tshiab thiab cov lus xa hauv daim foos tiv tauj yuav los txog hauv Slack ua daim npav ticket ntawm lub app.
  3. Ntaus /chatgram help hauv Slack txhua lub sijhawm kom pom txhua lo lus txib.
Twb muaj ib tug as khauj Chatgram lawm? Hla kev sau npe hauv kauj ruam 2. Koj kuj nyem Txuas Slack hauv Chatgram dashboard ntawm browser kom tau ib tug lej siv ib zaug, ces muab tso rau hauv Slack lub tab Tsev nrog Txuas nrog lej (lossis ntaus /chatgram link <code>). Cov neeg hauv pab neeg uas koj caw ua tus sawv cev yuav koom nrog siv /chatgram join <invite-code>.
Nws ua dab tsi hauv Slack

Koj lub inbox pab txhawb nqa, nyob hauv Slack

Txhua tus tswv cuab hauv pab neeg uas txuas lawv tus as khauj Chatgram yuav tau txais ticket ua lus ncaj qha los ntawm lub app Chatgram - Support.

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Ticket tuaj ua daim npav

Txhua qhov kev sib tham tshiab hauv lub vev xaib lossis lus xa hauv daim foos tiv tauj yuav tshwm nrog tus qhua lub npe, email, lub vev xaib thiab lus, nrog rau xim qhia tias tseem tshiab, teb lawm lossis kaw lawm.

✍️
Teb yam tsis tas hloov app

Nyem Reply, ntaus koj cov lus teb thiab xa. Tus neeg tuaj xyuas yuav pom hauv kev sib tham hauv koj lub vev xaib, lossis hauv email yog tias lawv twb tawm lawm.

✨
AI tsim cov lus teb ua qauv rau koj tshuaj xyuas

Nyem AI reply ces Chatgram yuav sau ib daim qauv teb raws li cov ntaub ntawv hauv koj lub vev xaib. Daim qauv yuav qhib rau hauv qhov chaw kho ua ntej, kom koj tshuaj xyuas thiab kho ua ntej xa.

🔤
Txhais lus ob tog

Nyem ib zaug los txhais cov lus ntawm tus neeg tuaj xyuas ua koj hom lus, thiab teb cov neeg siv ua 180+ hom lus.

🎛️
Lub dashboard hauv ntu Home

Saib koj cov vev xaib, tswj cov neeg sawv cev thiab lawv lub luag haujlwm, teeb koj hom lus thiab cheeb tsam sijhawm, thiab qhib lub dashboard hauv browser.

📛
Kaw, cim ua spam lossis rho tawm

Ntxuav koj daim ntawv teev ntawm cov ntawv qhia ⋮ ntawm txhua daim npav. Yuav tsum lees paub ua ntej cim ua spam lossis rho tawm.

Daim npav ticket pabcuam tshiab hauv Slack direct message
Cov ticket tshiab yuav los ua direct message nrog cov khawm ua haujlwm.
Qhov chaw kho AI cov lus teb hauv Slack nrog daim qauv uas kho tau
AI cov qauv teb yuav qhib rau hauv qhov chaw kho kom koj tshuaj xyuas ua ntej xa.
Chatgram dashboard hauv Slack App Home tab
Ntu Home yog koj lub vaj huam sib luag tswj Chatgram.
Txuas tus as khauj Chatgram ntawm Slack Home tab
Txuas koj tus as khauj nrog tus lej xa hauv email.

Lus ceeb toom txog AI: cov lus teb yuav tsis raug

Chatgram siv cov qauv lus loj (muab los ntawm OpenAI) los tsim cov lus teb ua qauv, txhais lus thiab, yog tias koj qhib, teb cov neeg tuaj xyuas lub vev xaib cia li. AI tsim cov lus teb cia li thiab yuav tsis raug, tsis tiav, dhau caij nyoog lossis tsis tsim nyog, txawm tias nws zoo li ntseeg tau los xij.

  • AI cov lus teb hauv Slack yog cov qauv xwb. Lawv yuav qhib rau hauv qhov chaw kho, thiab tsuas xa thaum muaj neeg nyem Send xwb. Thov tshuaj xyuas txhua daim qauv ua ntej xa.
  • Kev teb cia li nrog AI hauv koj lub vev xaib yuav raug kaw kom txog thaum tus thawj tswj vev xaib qhib. Thaum qhib lawm, koj pab neeg tseem pom txhua qhov kev sib tham hauv Slack thiab tuaj yeem koom teb tau txhua lub sijhawm.
  • Kev txhais lus yog tshuab txhais. Tshuaj xyuas cov lus tseem ceeb xws li nqi, cai thiab lus raws cai ua ntej tso siab rau nws.
  • Tsis txhob siv cov lus teb AI ua lus qhia txog kev cai lij choj, kev kho mob, nyiaj txiag lossis lwm yam haujlwm tshwj xeeb. Koj tseem yog tus lav ris rau txhua yam uas koj pab neeg xa mus rau cov neeg siv.

Cov lus hauv xov tsuas raug xa mus rau tus muab kev pab AI kom tsim daim qauv, txhais lus lossis teb raws li koj thov xwb. Peb tsis siv koj cov ntaub ntawv Slack lossis cov neeg siv los cob qhia cov qauv AI. Saib txoj cai ntiag tug kom paub ntxiv.

Kev tso cai

Lub app thov dab tsi ntawm Slack thiab yog vim li cas

Lub app tsuas ua haujlwm hauv cov lus ncaj qha ntawm Chatgram - Support app thiab cov neeg uas txuas lawv tus as khauj xwb. Nws tsis nyeem koj cov channel.

Kev tso caiVim li cas peb thiaj xav tau
chat:writeXa daim npav ticket thiab ntawv lees paub tuaj rau koj hauv app cov lus ncaj qha.
im:write, im:read, im:historyQhib cov lus ncaj qha nrog koj thiab nyeem cov lus teb uas koj sau rau app nyob ntawd (piv txwv li, teb ib daim ticket).
users:read, users:read.emailQhia koj lub npe thiab muab email ntawm koj qhov profile Slack los phim koj tus as khauj Chatgram thaum koj txuas.
files:read, files:writeXa cov ntaub ntawv uas koj muab txuas nrog lo lus teb mus rau tus neeg siv khoom, thiab qhia cov ntaub ntawv uas cov neeg siv khoom muab txuas rau ticket.
commandsLo lus txib /chatgram (connect, join, panel, help).
reactions:writeNtxiv ib qho reaction rau koj cov lus kom qhia tias xa lo lus teb tiav lawm.
Kev ceev ntiag tug thiab kev pab

Koj cov ntaub ntawv, piav yooj yim

Kev ceev ntiag tug

  • Peb khaws koj lub workspace ID thiab lub npe, bot token uas muab zais cia, thiab Slack user ID ntawm cov neeg uas txuas lawv tus as khauj Chatgram.
  • Peb khaws cov lus hauv ticket uas koj pab neeg xa dhau Slack, kom keeb kwm kev sib tham zoo ib yam hauv Slack, dashboard thiab Telegram.
  • Peb yeej tsis muag koj cov ntaub ntawv lossis siv rau kev tshaj tawm.
  • Thaum koj tshem lub app tawm, peb rho lub workspace bot token thiab txiav txhua txoj kev nkag mus tam sim ntawd.

Nyeem txoj cai ceev ntiag tug ntawm Chatgram rau Slack thiab txoj cai ceev ntiag tug ntawm brandID tag nrho.

Kev pab txhawb

Muaj lus nug, teeb meem lossis thov txog ntaub ntawv? Email rau [email protected].

Txhawm rau tshem lub app tawm: hauv Slack, qhib Apps → Chatgram - Support → About → Configuration thiab nias Remove App. Koj kuj ntaus /chatgram unlink tau kom txiav kev txuas ntawm koj tus as khauj xwb.

Chatgram yog tsim los ntawm brandID. Saib cov phiaj xwm thiab tus nqi.

Nqa koj qhov kev pabcuam hauv lub vev xaib los rau hauv Slack

Nruab lub app, txuas koj tus as khauj Chatgram pub dawb, ces koj qhov kev sib tham hauv lub vev xaib tom ntej yuav tshwm hauv Slack.

Add to Slack