Instantly Reply from Telegram to Live Chat Support Tickets
Requests from your Websites & Apps Visitors
Get notified on your phone for tickets from your users or customers — Respond instantly from inside Telegram — One chat channel for your full support team as well as all of your websites, apps, and chrome extensions.
AI-powered replies
Instant notificationsSimplest Fastest Smartest
Centralized Live Chats in One Single Channel on Telegram App.
Instant mobile notifications for every customer ticket
AI-powered responses
Multi-agent collaboration
Multi-website management
Voice & video call requests
Fast responses
Multilingual support (receive & reply in any language)
Clear ticket visibility
Organized conversations
Deep reports & historical chats
Zero operational overheadA Complete Support Workflow Inside Telegram
Chatgram connects your website to Telegram and transforms every visitor message into a structured, trackable ticket.
A visitor sends you a message from your website
You & your team instantly get it as a ticket on your Telegram app
You reply from inside your Telegram
Visitor receives it via Email and can respond by replying to the Email
You receive all chats on your Telegram...
See How Chatgram Works
Run Customer Support from Telegram — Chatgram Live Chat Demo & Setup Walkthrough
Support from Telegram
Click to watch
Everything you need, nothing you don't.
Live Chat → Structured Ticketing
Every incoming message becomes a trackable support ticket.
- ▸No lost chats.
- ▸No messy inbox.
- ▸No manual tracking.
- ▸Clear ticket visibility at all times.
Instant Mobile Notifications
The moment a customer sends a message:
- ▸You and your team get notified immediately on Telegram
- ▸Your team can respond instantly
- ▸Faster response time = higher customer trust
Support doesn't wait until you open a dashboard.
AI Response Assistant
Speed up replies with built-in AI directly inside Telegram.
- ▸Smart suggested replies
- ▸FAQ assistance
- ▸After-hours automated responses
- ▸Reduce repetitive typing
- ▸Maintain consistent tone
Support faster — without sacrificing quality.
Multilingual Support
Receive tickets in any language. Reply in any language.
Chatgram removes language barriers automatically — making your business globally ready.
Multi-Agent Collaboration
Unified Team Inbox.
- ▸Bring your team and customers together
- ▸Centralize all chats in a single channel
- ▸Track exactly who said what, and when
- ▸Forward messages to any department in one click
- ▸Prevent embarrassing duplicate replies
Perfect for growing teams.
Multi-Website Management
Handle support for all your properties from a single Telegram channel.
- ▸Connect all websites, apps, and products
- ▸Give your agent team one Telegram Chat channel to manage all
- ▸ Unify support across multiple brands and domains
- ▸Eliminate switching between different dashboards
Built for agencies and expanding businesses.
Deep Reports & Historical Analysis
Access structured reports and analytics based on your historical conversations.
- ▸Track open vs closed tickets
- ▸Analyze response times
- ▸Identify support bottlenecks
- ▸Extract insights from past conversations
- ▸Improve team performance
Support becomes measurable — not guesswork.
Smart Conversation Filtering
Inside Telegram you can:
- ▸View only open tickets
- ▸View closed conversations
- ▸Access full chat history per customer
- ▸Filter by status
- ▸Stay organized without clutter
Structured. Clean. Efficient.
Daily Open Ticket Reminders
Never forget unresolved conversations.
- ▸Get automatic reminders for tickets that remain open.
- ▸Stay proactive.
- ▸Improve response times.
- ▸Increase customer satisfaction.
Customizable Email Templates
Maintain full control over how your replies are delivered.
- ▸Custom support email templates
- ▸Brand-consistent communication
- ▸Personalized responses
- ▸Professional customer experience
Your support feels premium — not generic.
Built for Growing Online Businesses
Chatgram is designed for teams that rely on fast, organized support.
Shopify stores
WooCommerce & WordPress websites
Direct-to-consumer brands
SaaS platforms
Agencies managing multiple sites
Service-based businessesIf support impacts your revenue, organization matters.
Why Chatgram is Different
Most support tools force you into complex dashboards, expensive systems, heavy onboarding, and fragmented workflows.
Chatgram integrates into what you already use: Telegram.
Improve Response Time. Increase Trust.
Fast, structured support leads to measurable business outcomes. Chatgram keeps your support organized — without enterprise complexity.
Run professional customer support from Telegram.
Add live chat. Track tickets. Stay organized.
All inside Telegram.
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